Low confidence · 51 reviews analyzed · Based on 51 reviews. Signal may be noisy.
Recent user voice shows a mixed sentiment. Users appreciate convenient online grocery shopping experience with reliable and fast delivery service and competitive market pricing provides value for regular household grocery shoppers, but report technical instability including cart resets and search function errors during checkout and inconsistent delivery performance and failure to meet promised arrival windows.
Rating: 4.5
Reviews: 51
Confidence: low
Insufficient post-update data exists to determine if recent releases have mitigated technical complaints, as the majority of feedback reflects ongoing issues with cart stability and authentication.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
What users love
- Convenient online grocery shopping experience with reliable and fast delivery service
- Users appreciate the simple ordering process for daily grocery needs
- Multiple reports of timely delivery and fresh product quality
- Competitive market pricing provides value for regular household grocery shoppers
- Customers highlight the reasonable price points compared to other local options
- Frequent shoppers note the cost savings as a primary reason for loyalty
Common complaints
- Technical instability including cart resets and search function errors during checkout
- Users report items disappearing from the cart before order completion
- Search functionality frequently triggers developer errors during product lookup
- Inconsistent delivery performance and failure to meet promised arrival windows
- Customers report significant delays beyond the estimated delivery time
- Frequent complaints regarding out of stock items despite app availability
- Authentication failures and address saving issues preventing successful order placement
- Users struggle with OTP delivery via email and SMS during login
- Manual address details fail to save correctly in the user profile
Most requested
- Live order tracking functionality to monitor rider location in real time
- Users request a map-based tracking feature similar to food delivery competitors
AI summary. Key signals synthesized from the latest 51 reviews. Updated regularly.