SafeNet MobilePASS

SafeNet MobilePASS

By SafeNet

SafeNet MobilePASS is an authentication app for corporate employees that generates one-time passcodes and approves push notifications for enterprise services on iOS and Android.

The App DNA

What makes this app unique?

It removes the friction of manual token entry for VPN and SaaS access, serving as the primary interface for Thales enterprise identity management.

For Corporate employees and users of enterprise services requiring multi-factor authentication for VPNs, SaaS, and web applications.

What does it look like?

Key features

Push Authenticationedge

Approves authentication requests via single-tap notifications on the mobile device.

Third-Party Authenticator Supportedge

Allows users to add non-Thales TOTP authenticators within the same interface.

One-Time Passcode Generationstandard

Generates time-based or event-based passcodes for offline authentication.

How much does it cost?

freeFree application for end-users

The app functions as a free client for Thales enterprise identity and access management platforms, where revenue is generated through B2B licensing.

Velocity

Maintenance developmentperformanceaccessibilityShow more...

SafeNet MobilePASS exhibits a maintenance-tier velocity, with only three releases identified over the observed window and a significant gap between updates across platforms. The latest release occurred 10 days ago, following a period of inactivity since early 2026. Development is currently focused on security and accessibility, with no evidence of new feature expansion or live-service events. The cadence remains infrequent, averaging well below one release per month.

See all version history

Who built it?

SafeNet

1 app tracked · Productivity

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User Sentiment

What do users think recently?

Recent user voice shows a frustrated sentiment. Users appreciate security-focused authentication provides a reliable method for accessing work vpns and internal company resources, but report frequent application crashes and forced closures post-update disrupt access to essential work authentication tokens.

How are ratings & reviews evolving?

Google Play
4.44 · 36k
App Store
2.28 · 114

What users say, by theme

What Users Love
  • Security-focused authentication provides a reliable method for accessing work VPNs and internal company resources
What Frustrates Users
  • Frequent application crashes and forced closures post-update disrupt access to essential work authentication tokens
+ 2 more themes
What Users Want 2 requests inside

100 of 100 recent reviews analyzed · high confidence · Frustrated overall

Read the full review analysis

Unlock 2 more frustration themes and 2 user requests, each backed by review evidence.

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Competition

Competitive landscape for SafeNet MobilePASS

How's the Productivity market?

SafeNet MobilePASS serves as a free B2B utility for enterprise identity management. Its 2.28 rating across 100 recent reviews reflects significant stability friction post-update.

The rivals identified

The Analyst's Read

Key takeaways for SafeNet MobilePASS

Where is it heading?

The enterprise authentication market is shifting toward frictionless, wearable-integrated experiences. SafeNet MobilePASS remains in a maintenance-only cadence, leaving it exposed to rivals that offer more reliable push delivery and cloud-based device migration.

  • Frequent application crashes post-update disrupt access to essential work tokens, which forces users to reboot devices to restore functionality.
  • Push notification failures create significant daily workflow friction, as users are forced to manually enter codes when the primary method fails.

The SWOT

Core Strengths
  • Push authentication reduces friction in enterprise workflows
  • Third-party TOTP support consolidates multiple security tokens
Critical Frictions 2 weaknesses inside
Growth Levers
  • Apple Watch integration would reduce authentication latency
Market Threats 1 threat identified

Next best moves

2 Invest

Ship stability fixes because crashes are the top complaint theme → restore daily active habit

+ 1 more prioritized move

The counter-intuitive read

The app's reliance on Thales enterprise licensing means…

Read the full take

Bottom line

Prioritizing stability fixes for the latest release would address the crash-driven churn that currently undermines the app's core utility as an enterprise security gateway.

Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.

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FAQ

Is SafeNet MobilePASS free to use?
Yes, SafeNet MobilePASS is a free application for end-users. It serves as a client for Thales enterprise identity management platforms, which generate revenue through B2B licensing.
Does SafeNet MobilePASS support cloud backup?
No, currently the app does not support cloud-based backup and restore. Users report that reconfiguring the app after getting a new phone is a major pain point.
Can I use SafeNet MobilePASS on my Apple Watch?
No, Apple Watch integration is not currently available. Users have frequently requested this feature to allow for faster authentication without needing to retrieve their phones.

Sources

  1. [1] App Store reviews
  2. [2] Developer website, source

Report last updated

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by SafeNet MobilePASS, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Cite this report

Marlvel.ai. “SafeNet MobilePASS Intelligence Report.” Updated Oct 3, 2026. https://marlvel.ai/apps/safenet-mobilepass-1

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