Low confidence · Latest 61 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate basic clock in and clock out functionality provides a necessary alternative to manual phone calls, but report frequent session timeouts and aggressive password reset requirements disrupt the ability to log work hours and ui layout regressions push critical navigation menus off the active display area on modern devices.
Rating: 2.5
Reviews: 99
Confidence: low
How did the latest release land?
Overall
2.6/ 5
★★★★★★
(900)Current version
1.8/ 5
-0.8 vs overall
★★★★★
(375)Main signal post-update: frequent session timeouts and aggressive password reset requirements disrupt the ability to log work hours.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Basic clock in and clock out functionality provides a necessary alternative to manual phone calls
- “Users appreciate the ability to record work hours digitally rather than calling in”
- “The application is described as easy to use when it functions correctly”
Complaint
Common complaints
- Frequent session timeouts and aggressive password reset requirements disrupt the ability to log work hours
- “Users report being forced to change passwords every few months and getting locked out”
- “The application logs users out after mere minutes of inactivity”
- UI layout regressions push critical navigation menus off the active display area on modern devices
- “The hamburger menu is inaccessible because it is positioned behind the status bar”
- “Users cannot reach clock out buttons due to the menu being off-screen”
- Data synchronization failures between the mobile app and backend systems cause missing pay and tasks
- “Clock in and clock out entries frequently disappear or fail to sync with employer systems”
- “Users are forced to submit manual paper timesheets to ensure they receive payment”
Request
Most requested
- Persistent storage of client identification numbers to avoid manual copy and paste for every visit
- “Users request a way to save client IDs within the app to speed up the check in process”