High confidence · Latest 100 of 103 total reviews analyzed · Based on 103 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate comprehensive it management features provide high utility for asset tracking and ticketing workflows, but report frequent application crashes and stability issues hinder core ticket management and data entry.
Rating: 4.5
Reviews: 103
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(13.2K)Current version
4.4/ 5
-0.0 vs overall
★★★★★★
(207)Main signal post-update: comprehensive IT management features provide high utility for asset tracking and ticketing workflows.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Comprehensive IT management features provide high utility for asset tracking and ticketing workflows
- “Users highlight the effectiveness of asset tracking and change request management”
Complaint
Common complaints
- Frequent application crashes and stability issues hinder core ticket management and data entry
- “Users report the app closes unexpectedly when saving ticket changes”
Request
Most requested
- Native Android widgets requested to improve visibility of pending tickets on the home screen
- “Users specifically ask for home screen widgets to monitor ticket status”