SF311 user reviews, decoded
Low confidence · Latest 63 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate efficient reporting of street-level issues like trash and abandoned items via photo uploads, but report inaccurate location detection and address auto-correction errors prevent accurate incident reporting.
Rating: 2.9
Reviews: 99
Confidence: low
How did the latest release land?
Overall
3.0/ 5
★★★★★
(204)Current version
2.8/ 5
-0.1 vs overall
★★★★★
(43)Main signal post-update: inaccurate location detection and address auto-correction errors prevent accurate incident reporting.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Review sentiment over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
Praise
What users love
- Efficient reporting of street-level issues like trash and abandoned items via photo uploads
Complaint
Common complaints
- Inaccurate location detection and address auto-correction errors prevent accurate incident reporting
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.