SMART Recovery vs its rivals

Side-by-side comparison against SMART Recovery's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Core Identity
DeveloperSMART Recovery USA, Inc.PatientsLikeMeNetsmart Technologies247 Labs IncChronic Insights LtdHere and Now Systems LLC
CategoryHealth & FitnessHealth & FitnessMedicalHealth & FitnessHealth & FitnessHealth & Fitness
PlatformAndroid, iOSiOS, AndroidiOS, AndroidAndroid, iOSiOS, AndroidAndroid, iOS
Store Metrics
Rating4.2 / 54.2 / 52.1 / 54.3 / 54.5 / 54.6 / 5
Ratings Count2418144245650
PriceFreeFreeFreeFreeFreeFree
Release DateFeb 14, 2022Mar 13, 2023Sep 16, 2021Jun 6, 2013Nov 2, 2020Aug 21, 2013
Last UpdatedFeb 8, 2026Apr 21, 2026Apr 16, 2026Feb 6, 2026Apr 25, 2026Mar 19, 2026
Sentiment & Reviews
Sentimentpositivenegativeterriblemixed--
Score75/10035/10015/10060/100--
Praises
  • Practical recovery tools like worksheets and videos provide immediate support for sobriety maintenance
  • Community health sharing features provide comfort to users managing multiple chronic conditions
  • Core utility of the application provides value for users when the system functions correctly
  • Evidence-based tools
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Complaints
  • Technical barriers prevent users from accessing online meetings through the mobile application interface
  • Frequent application crashes and freezing behavior prevent consistent access to health community groups
  • Unexplained account lockouts and session timeouts cause significant data loss during comment composition
  • Persistent application crashes during the login process prevent any access to core features
  • Registration flow failures prevent new users from creating accounts or validating credentials
  • Technical instability
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Requests
  • Advanced filtering options for meeting searches to better support specific community needs
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  • Advanced personalization
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Strategic Intel
Strengths
  • Science-based 4-Point Program provides a clear differentiator from religious-based recovery models
  • Attendance verification utility creates a B2B lock-in for court-mandated participants
  • B2B revenue model via 80+ research partnerships
  • Longitudinal data collection creates high switching costs
  • Integrated care workflows within the Netsmart EHR
  • Digitized intake forms for administrative efficiency
  • Evidence-based CBT methodology provides clinical credibility
  • 100% free model removes acquisition friction
  • Privacy-first architecture builds high-intent user trust
  • 3D pain mapping provides specialized diagnostic visualization
  • Apple Health integration enables objective physiological data correlation
  • Clinical intervention model based on decades of research
  • Private, non-social interface avoids public stigma
Weaknesses
  • Reliance on browser redirects for meetings creates a high-friction user experience
  • Navigation architecture is non-intuitive, hindering access to core recovery worksheets
  • High crash frequency during navigation
  • Session timeouts cause significant data loss
  • 0.5★ rating gap between iOS and Android
  • Persistent login and registration failures
  • 2.14 average rating on iOS
  • Data persistence issues in form submission
  • 0.7-star rating gap between Android and iOS
  • No cloud-save functionality despite user requests
  • Manual logging friction limits daily active habit
  • Lack of community-support features increases churn risk
  • Premium tier relies on niche features
  • Low review volume (29 total) limits social proof
  • Lack of active community engagement reduces daily habit formation
Pricingfreefreefreefreefreemiumsubscription
MomentumMaintenanceMaintenanceMaintenanceMaintenanceMaintenanceMaintenance
Update Cadence2 versions, ~1d avg2 versions, ~22d avg2 versions, 1 majors/6mo, ~3d avg2 versions, ~6d avg2 versions, ~1d avg2 versions, 1 majors/6mo, ~45d avg

Compare SMART Recovery head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by SMART Recovery, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0