Low confidence · 63 reviews analyzed · Based on 63 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate project management utility provides significant time savings for site-based defect tracking and reporting, but report frequent application crashes and unresponsiveness during core tasks break the professional workflow and inconsistent data synchronization and upload failures result in lost progress and payment delays.
Rating: 2.2
Reviews: 63
Confidence: low
How did the latest release land?
Overall
3.2/ 5
★★★★★
(218)Current version
2.2/ 5
-1.0 vs overall
★★★★★
(5)Main signal post-update: frequent application crashes and unresponsiveness during core tasks break the professional workflow.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Project management utility provides significant time savings for site-based defect tracking and reporting
- “Users report replacing manual paper forms with digital inspection workflows”
- “The ability to manage snagging items across multiple projects is cited as a primary benefit”
Complaint
Common complaints
- Frequent application crashes and unresponsiveness during core tasks break the professional workflow
- “Users report the app closes unexpectedly when attempting to close snag items or add comments”
- “Persistent freezing requires frequent uninstallation and reinstallation to restore basic functionality”
- Inconsistent data synchronization and upload failures result in lost progress and payment delays
- “Photos and inspection forms fail to upload to the server, causing issues with contractor payments”
- “Users report that drawings and project data disappear after applying updates”
Request
Most requested
- Automated defect generation when inspection criteria fail to meet quality standards
- “Users suggest an automatic switch to defect mode when a negative inspection response is recorded”