Soundly: Snoring & Sleep Apneav3.0

Released November 3, 2022Major

iOS

The major update introduced a critical regression that prevents users from accessing the application. While the rating delta of -0.03 is based on a limited sample, the reports of total service failure indicate a negative impact on the user experience. The update currently fails to deliver its intended retention and content improvements due to these technical blockers.

What changed

New featureIntroduction of a new gamified therapy system
ContentAddition of new video guides
ContentAddition of a suite of new exercises

Reception

30/ 100 impact scoreNegative

What didn't

Retention
backfired
The introduction of a gamified therapy system coincides with reports of the application failing to move past the loading screen.
New feature
no evidence
Technical regressions prevent user access to the new gamified therapy system.
Content
no evidence
Service unavailability prevents interaction with the new video guides and exercises.

Marlvel takeaways

Address the critical loading screen failure to restore access to core exercise functionality.
Investigate the stability of the new gamified therapy system to determine if it triggers the reported launch hang.

Original release notes

A whole new gamified therapy system with new video guides and a suite of new exercises.