Low confidence · 57 reviews analyzed · Based on 57 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate the application provides a lightweight and functional tool for managing desk reservations and check-ins, but report frequent application crashes during the desk selection process render the service unusable for many users and verification code delivery failures prevent users from accessing their accounts to book office space.
Rating: 2.2
Reviews: 57
Confidence: low
How did the latest release land?
Overall
2.5/ 5
★★★★★★
(105)Current version
2.2/ 5
-0.3 vs overall
★★★★★
(35)Main signal post-update: frequent application crashes during the desk selection process render the service unusable for many users.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- The application provides a lightweight and functional tool for managing desk reservations and check-ins
- “Users appreciate the simple utility for hoteling desk reservations”
- “The app is described as lightweight and effective for basic booking tasks”
Complaint
Common complaints
- Frequent application crashes during the desk selection process render the service unusable for many users
- “Users report the app shuts down immediately when attempting to select a desk”
- “Multiple reports of the app freezing or crashing before reaching the floor plan screen”
- Verification code delivery failures prevent users from accessing their accounts to book office space
- “Verification emails containing login codes are not arriving for many users”
- “The reliance on email verification creates a barrier that prevents initial app access”
- Excessive loading times and poor performance make the browser version a more reliable alternative
- “Users find the app significantly slower than the desktop browser experience”
- “Performance issues force users to abandon the app in favor of web-based booking”
Request
Most requested
- Users request direct in-app notifications for check-ins to replace reliance on email alerts
- “Users want check-in notifications delivered through the app interface instead of email”