High confidence · Latest 100 of 831K total reviews analyzed
Excited
Recent user voice shows a excited sentiment. Users appreciate effective conversational ai and engagement and confidence building, but report misleading 'free' advertising and billing and cancellation friction.
Rating: 4.7
Reviews: 831K
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(831K)Current version
4.7/ 5
+0.0 vs overall
★★★★★★
(248.7K)Main signal post-update: effective Conversational AI.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Effective Conversational AI
- “It is conversational so learning is quick. I like that it knows how to correct me and then move on other topics.”
- Engagement and Confidence Building
- “Me encanta, porque puedo practicar en cualquier momento y puedo hasta hablar por video llamadas con la tutora”
Complaint
Common complaints
- Misleading 'Free' Advertising
- “an announcement said loud and clear the app is free and on downloading it turned up to be not free at all.”
- Billing and Cancellation Friction
- “cuando uno quiere cancelar es complicadisimo, con la intension que uno siga pagando y no reembolsan.”