High confidence · Latest 71 of 582 total reviews analyzed
Recent user voice shows a frustrated sentiment. Users appreciate deep star trek lore and character collection mechanics provide long-term entertainment for franchise fans and responsive customer support team helps resolve individual account issues and technical glitches for players, but report unskippable animations added in the latest update waste player time during repetitive daily tasks and aggressive monetization and pay-to-win mechanics create an uneven playing field in competitive game modes.
Rating: 3.7
Reviews: 582
Confidence: high
While the latest update introduced an Event Crew tab, it failed to address the high-frequency complaints regarding unskippable animations and server instability, leaving these issues as active pain points.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
What users love
- Deep Star Trek lore and character collection mechanics provide long-term entertainment for franchise fans
- “Players enjoy the card-collecting aspect and the respect shown to source material”
- “Long-term users cite the ability to collect favorite characters as a primary reason for staying”
- Responsive customer support team helps resolve individual account issues and technical glitches for players
- “Support is noted for being quick to respond and providing compensation for errors”
- “Users appreciate the timely intervention when events fail to complete correctly”
Common complaints
- Unskippable animations added in the latest update waste player time during repetitive daily tasks
- “Players report that new animations make simple tasks take significantly longer”
- “Users express frustration that these visual additions cannot be disabled in settings”
- Aggressive monetization and pay-to-win mechanics create an uneven playing field in competitive game modes
- “Users feel that events and gauntlet modes are impossible to win without spending money”
- “Players report that the game heavily incentivizes purchases to progress at a reasonable pace”
- Persistent technical instability and server errors prevent users from accessing their accounts or completing tasks
- “Multiple reports of infinite loading screens and internal server errors preventing login”
- “Users describe the game as unplayable due to frequent freezing during reward collection”
Most requested
- Mass production and selection features for replicator rations to reduce repetitive manual inventory management
- “Players request the ability to create rations in bulk rather than one at a time”
- “Users suggest mass selection for blueprints to improve quality of life”
- In-game guidance and clearer UI for character fusions and upgrade paths to assist newer players
- “Users note a lack of explanation for complex systems like crew retrieval”
- “Players want better organization in the character menu to manage upgrades”