The Starbucks Indonesia app is a loyalty and mobile ordering platform designed for Starbucks customers to manage their rewards and streamline purchases. It enables users to earn Stars through various payment methods and redeem them for complimentary food and beverages. The app also serves as a communication channel for member-exclusive offers and program updates.
Overview · Full Intel report in progress
Product velocity
Steady
Daily rank 🇺🇸
—
Food & Drink
Sentiment
3.6
14k reviews
Nemesis
Costa Coffee Club
The App DNA
What makes this app unique?
For Frequent Starbucks customers in Indonesia looking to earn loyalty rewards and utilize mobile ordering.
Key features
A loyalty program that allows users to earn Stars based on their spending to unlock free food and drinks.
Users earn Stars at different rates depending on whether they use a Starbucks Card balance or alternative payment methods.
An in-app dashboard for members to monitor their Star collection, conversion history, and redeemed rewards.
A feature allowing users to order ahead to improve convenience and reduce wait times.
How much does it cost?
Velocity
Steady developmentShow more...
5 versions in history. Development pace: steady.
Who built it?
Starbucks Coffee Company
13+ apps tracked · Food & Drink
User Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for Starbucks Indonesia
How's the Food & Drink market?
The rivals identified
By Costa Ltd
Both apps target the same coffee-focused loyalty segment, offering mobile ordering and reward tracking to drive repeat store visits.
- Costa Coffee Club integrates mobile ordering directly with Costa Express machines, expanding utility beyond traditional store counters.
- Costa Coffee Club provides a new member bonus of one bean upon registration to incentivize immediate sign-ups.
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Starbucks Indonesia
Where is it heading?
Bottom line
While the app provides essential loyalty and ordering functionality, recent user feedback indicates significant stability and authentication issues that may impact retention.
Report last updated