The latest major update triggered a sharp decline in user sentiment, dropping the average rating from 3.81 to 2.83 stars. Widespread reports of account access issues and gift card fulfillment failures indicate that the update compromised core platform utility. The release failed to meet its retention and accessibility goals, resulting in a strongly negative impact on the user experience.
- New & improved app flows that gives access to cash back savings to a wider range of users - Get real-time notifications & never again miss out on cash back savings - Enhanced security features to protect you from fraudulent activity