Subway® user reviews, decoded
High confidence · Latest 120 of 4.4K total reviews analyzed
Fresh user feedback skews upset. Users appreciate convenient in-store pickup allows users to bypass long queues and save time during busy hours, but report device incompatibility errors following the latest update prevent users from accessing their rewards and ordering.
Rating: 4.8
Reviews: 4.4K
Confidence: high
The latest update failed to resolve login and regional location issues, while introducing new device incompatibility blocks that have severely degraded the user experience.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Convenient in-store pickup allows users to bypass long queues and save time during busy hours
Common complaints
- Device incompatibility errors following the latest update prevent users from accessing their rewards and ordering
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 4,389 reviews. Updated regularly.