High confidence · 57 reviews analyzed · Based on 57 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate basic functionality of the cleaning tool provides satisfaction for some users, but report aggressive subscription paywalls and deceptive free-trial marketing frustrate new users and inaccessible cancellation flows and unresponsive support prevent users from ending subscriptions.

Rating: 4.6

Reviews: 57

Confidence: high

How did the latest release land?

Overall
4.6/ 5
(113.7K)
Current version
4.6/ 5
0.0 vs overall
(113.7K)
Main signal post-update: basic functionality of the cleaning tool provides satisfaction for some users.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Basic functionality of the cleaning tool provides satisfaction for some users
    • Users report the app performs its intended cleaning task effectively
    • Positive feedback highlights the utility of the tool for basic phone maintenance
Complaint

Common complaints

  • Aggressive subscription paywalls and deceptive free-trial marketing frustrate new users
    • Users report being charged immediately despite expectations of a free service
    • Frequent complaints regarding the lack of transparency in subscription pricing
  • Inaccessible cancellation flows and unresponsive support prevent users from ending subscriptions
    • Multiple reports of non-functional manage subscription buttons within the interface
    • Users express inability to reach support via email to resolve billing issues

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Cleaner Neat: Clean Up Storage, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0