High confidence · Latest 100 of 4K total reviews analyzed

Mixed

Recent user voice shows a mixed sentiment. Users appreciate productivity & time saving and clean & intuitive design, but report high cost & subscription model and login & onboarding failures.

Rating: 4.6

Reviews: 4K

Confidence: high

How did the latest release land?

Overall
4.6/ 5
(4K)
Current version
4.6/ 5
-0.0 vs overall
(3.4K)
Main signal post-update: productivity & Time Saving.

Review themes

Praise

What users love

  • Productivity & Time Saving
    • Really helps me to save time.
    • It has helped me reach inbox zero!
    • Saves me many hours every week.
  • Clean & Intuitive Design
    • Clean. Easy. Keyboard centric.
    • A great email environment, very intuitive and streamlined.
    • The design is very sleek and the features are rich and robust.
Complaint

Common complaints

  • High Cost & Subscription Model
    • Pricing is insane.
    • All feature are paid.
    • Not worth the high cost for personal or small businesses.
  • Login & Onboarding Failures
    • It won’t login. It just sits and spins after I enter credentials.
    • App keeps crashing on my Android.
    • It keeps stating that I don’t have an account.
  • Feature Parity (Android vs iOS)
    • I am a bit sad that they don't have the AI feature for Android.
    • No calendar support on Android, despite it being on desktop.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Superhuman Mail, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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