SuperOffice Mobile CRM is a business application for iOS and Android that provides field sales and service teams with mobile access to their CRM data.
The App DNA
What makes this app unique?
Users hire this app to maintain continuity of customer data and sales pipeline visibility while away from their desks, ensuring the CRM remains the primary source of truth.
For Existing SuperOffice CRM users, specifically field sales and service professionals requiring mobile access to customer data.
What does it look like?
Key features
Mobile access to companies, contacts, activities, documents, projects, sales, and requests.
OCR-based scanning to automatically save or update contact and company information.
Identifies incoming callers against CRM contact records.
How much does it cost?
The app functions as a free utility for existing CRM subscribers, acting as a retention mechanism for the core B2B software platform.
Velocity
Intense developmentShow more...
5 versions in history. Development pace: intense.
Who built it?
User Sentiment
What do users think recently?
The recent review mood reads thrilled. Users appreciate integrated voice recording features allow non-native speakers to dictate client engagements instead of manual typing.
How are ratings & reviews evolving?
What users say, by theme
- Integrated voice recording features allow non-native speakers to dictate client engagements instead of manual typing
1 of 1 recent reviews analyzed · limited sample
Read the full review analysisCompetition
Competitive landscape for SuperOffice Mobile CRM
How's the Business market?
SuperOffice Mobile CRM maintains a stable position within the Business category, currently ranking #110 Free in Norway and #158 Free in Sweden. The gap between its utility-focused feature set and the enterprise-grade ecosystems of Salesforce or HubSpot signals a niche, retention-heavy market role.
Read the market outlookThe rivals identified
By salesforce.com
Salesforce is the dominant market leader in the CRM space with a massive user base and an extensive ecosystem that defines the category standard.
- Offers a massive ecosystem of third-party integrations and custom modules that target app lacks
- Provides advanced enterprise-grade reporting and analytics tools far beyond basic mobile CRM access
- Supports complex offline data synchronization and enterprise security protocols for large-scale sales teams
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for SuperOffice Mobile CRM
Where is it heading?
The mobile CRM market is consolidating around platforms that offer automated sales workflows and deep integration ecosystems. SuperOffice Mobile CRM remains a stable utility for its existing base, but it must address the gap in automated data entry to prevent churn to modern, high-velocity competitors.
- Integrated voice recording features allow non-native speakers to dictate client engagements, which drives professional productivity and reinforces the app's value.
- The lack of advanced AI-driven insights leaves the app vulnerable to high-velocity entrants like Close CRM that automate activity logging.
The SWOT
- Caller ID integration provides immediate utility during business calls
- Voice-to-text dictation assists non-native speakers in professional documentation
- Direct document capture ensures the CRM remains the primary source of truth
- Expand business card scanner adoption to increase CRM data volume
- Integrate wearable notifications for upcoming meetings
- Develop offline-first sync for remote field sales regions
Next best moves
Ship offline-first data sync because field sales report connectivity gaps → increase data entry reliability
+ 1 more prioritized moveThe counter-intuitive read
The app's limited feature set is an advantage…
Read the full takeFeature gaps
Advanced enterprise-grade reporting (available in Salesforce but missing here) +2
Since the last report: The report shifted from a neutral feature-based overview to a critical competitive analysis, identifying the app as a retention-focused utility that lacks the automation of modern CRM competitors.
Bottom line
SuperOffice Mobile CRM effectively retains existing subscribers through essential field-sales utilities, but it lacks the enterprise-grade ecosystem to compete for new market share, so the PM should prioritize offline reliability to defend the current user base.
Unlock 3 critical frictions, 3 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is SuperOffice Mobile CRM free to use?
How does SuperOffice compare to Salesforce?
Can I use the app to scan business cards?
What are the alternatives to SuperOffice CRM?
Sources
Report last updated