Swapfiets user reviews, decoded
High confidence · Latest 100 of 6.2K total reviews analyzed
Mixed
Review voice lately leans mixed. Users appreciate convenience of the repair and swap service, but report friction in the appointment scheduling process.
Rating: 4.3
Reviews: 6.2K
Confidence: high
How did the latest release land?
Overall
4.3/ 5
★★★★★★
(6.7K)Current version
4.6/ 5
+0.3 vs overall
★★★★★★
(520)Main signal post-update: convenience of the repair and swap service.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Review sentiment over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
Praise
What users love
- Convenience of the repair and swap service
Complaint
Common complaints
- Friction in the appointment scheduling process
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 6,219 reviews. Updated regularly.