| Core Identity |
| Developer | Swapfiets | Donkey Republic IVS | Krisztian Cseh | ABEL Delft B.V. | Lars Bergelt | TelliSIM - Travel eSIM solutions | AC Mobility Ltd |
| Category | Travel | Travel | Travel | Travel | Travel | Utilities | Travel |
| Platform | Android, iOS | iOS, Android | iOS, Android | Android, iOS | iOS | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.6 / 5 | 4.3 / 5 | 2.7 / 5 | 0.0 / 5 | 0.0 / 5 | 0.0 / 5 | 0.0 / 5 |
| Ratings Count | 520 | 568 | 3 | 0 | 0 | 0 | 0 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Dec 8, 2018 | Mar 13, 2015 | Dec 19, 2018 | Mar 24, 2021 | Jun 14, 2015 | Mar 12, 2026 | Sep 22, 2025 |
| Last Updated | Apr 23, 2026 | Apr 14, 2026 | Mar 27, 2026 | May 19, 2021 | Aug 28, 2024 | Apr 8, 2026 | Oct 10, 2025 |
| Sentiment & Reviews |
| Sentiment | mixed | terrible | - | - | - | - | - |
| Score | 65/100 | 25/100 | - | - | - | - | - |
| Praises | - Convenience of the repair and swap service
| - Bicycle hardware quality provides a comfortable riding experience compared to local competitors
| - | - | - | - | - |
| Complaints | - Friction in the appointment scheduling process
| - Opaque drop-off location rules lead to unexpected and high-cost parking fines
| - | - | - | - | - |
| Requests | - Improved bike availability in high-demand areas
| - Clearer visibility of valid drop-off locations within the map interface before starting rides
| - | - | - | - | - |
| Strategic Intel |
| Strengths | - Subscription model creates recurring revenue predictability
- Dedicated bike ownership increases user switching costs
- On-demand repair service builds brand trust
| - Decentralized virtual-point infrastructure reduces operational overhead
- B2B corporate membership portal secures recurring contracts
- Multi-bike rental feature increases transaction value
| - Hyper-local focus on Cologne infrastructure provides more accurate data for KVB-branded bike locations.
- Lightweight interface allows for faster access to bike availability without complex account onboarding.
| - Real-time occupancy tracking provides high-utility data for Dutch urban commuters
| - | - FlexiPass model offers superior cost control for budget-conscious travelers avoiding fixed-term data commitments
- Simplified onboarding flow focuses on immediate connectivity without subscription management
| - Direct integration with the Tap&Go transit network
|
| Weaknesses | - High operational overhead from physical repair logistics
- Subscription-only model excludes casual users
- 0.34★ Android-iOS rating gap on majority Android base
| - Opaque parking fine system drives churn
- Technical verification failures block new users
- Geolocation bugs cause incorrect billing
| - 2.67 rating on iOS indicates significant user dissatisfaction.
- No integrated payment or reservation system creates high friction for end-to-end transit.
| - Zero updates since 2021 signals maintenance-mode status
| - | - $5.00 activation fee creates a barrier to entry
- Manual top-up model increases churn risk compared to auto-renewing competitors
- No multi-device support
| - No offline itinerary access for commuters
|
| Pricing | subscription | freemium | free | free | free | paid | free |
| Momentum | Maintenance | Intense | Maintenance | Zombie | - | - | Maintenance |
| Update Cadence | 2 versions, ~11d avg | 5 versions | 2 versions, 1 majors/6mo, ~32d avg | 2 versions, 2 majors/6mo, ~0d avg | - | - | 2 versions, ~3d avg |
