talabat: Food, grocery & more user reviews, decoded

High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.

Frustrated

Review voice lately leans frustrated. Users appreciate fast delivery and fresh food quality keep users engaged for daily meal ordering needs and convenient interface allows users to order groceries and meals during emergency shortages, but report customer service agents fail to resolve refund requests for missing or incorrect order items.

Rating: 4.3

Reviews: 99

Confidence: high

The latest update has not addressed the core complaints regarding customer service and billing, as these issues remain prominent in post-update reviews.

How did the latest release land?

Overall
4.4/ 5
(874.7K)
Current version
4.5/ 5
+0.2 vs overall
(333.6K)
Main signal post-update: fast delivery and fresh food quality keep users engaged for daily meal ordering needs.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Review sentiment over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch1 release in range

Review themes

Praise

What users love

  • Fast delivery and fresh food quality keep users engaged for daily meal ordering needs
  • Convenient interface allows users to order groceries and meals during emergency shortages
Complaint

Common complaints

  • Customer service agents fail to resolve refund requests for missing or incorrect order items
Request

Most requested

Full sentiment breakdown

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AI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by talabat: Food, grocery & more, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0