High confidence · 84 reviews analyzed · Based on 84 reviews. Signal may be noisy.

Mixed

Recent user voice shows a mixed sentiment. Users appreciate authentic product selection from global brands provides a reliable shopping experience for fashion enthusiasts, but report inconsistent delivery and order fulfillment processes lead to frequent cancellations and customer frustration post-purchase.

Rating: 4.3

Reviews: 84

Confidence: high

How did the latest release land?

Overall
4.3/ 5
(347.4K)
Current version
4.6/ 5
+0.3 vs overall
(1.7K)
Main signal post-update: authentic product selection from global brands provides a reliable shopping experience for fashion enthusiasts.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch2 releases in range

Review themes

Praise

What users love

  • Authentic product selection from global brands provides a reliable shopping experience for fashion enthusiasts
    • Users value the guarantee of genuine products from established global and Indian brands
    • The collection is frequently cited as a primary reason for choosing the platform
Complaint

Common complaints

  • Inconsistent delivery and order fulfillment processes lead to frequent cancellations and customer frustration post-purchase
    • Orders are frequently cancelled without warning after payment is processed
    • Users report receiving incorrect items or damaged goods with no clear path for resolution
Request

Most requested

  • Transparent delivery timelines and proactive communication regarding order status are required to restore user trust
    • Users request accurate delivery dates instead of vague tentative information
    • Customers ask for better visibility into the shipping chain to avoid long wait times

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Tata CLiQ Fashion Shopping, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0