TeamViewer Assist AR is a remote support tool designed to facilitate real-time visual guidance for field service technicians. It enables remote experts to view equipment issues through a technician's camera and provide instructions using 3D annotations that anchor to real-world objects.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Field service technicians and remote support experts managing machinery, infrastructure, and equipment maintenance.
Key features
Enables real-time video streaming of equipment and infrastructure issues to remote experts.
Allows experts to place visual markers that stick to physical objects in the technician's field of view.
Provides high-definition voice communication to support troubleshooting sessions.
Utilizes 256-bit AES session encoding and 2048-bit RSA key exchange for secure data transmission.
How much does it cost?
Velocity
Who built it?
TeamViewer Germany
8 apps tracked · Productivity
TeamViewer Remote Control
TeamViewer QuickSupport
TeamViewer Meeting
Frontline Workplace
Frontline Apps
Frontline Spatial Workplace
Frontline Spatial CaptureUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for TeamViewer Assist AR (Pilot)
How's the Productivity market?
The rivals identified
The Analyst's Read
Key takeaways for TeamViewer Assist AR (Pilot)
Where is it heading?
Bottom line
The app serves as a visual collaboration platform that bridges the gap between field technicians and remote experts through augmented reality annotations.
Report last updated