High confidence · Latest 100 of 103 total reviews analyzed · Based on 103 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate long-term utility of remote desktop access remains a core value for legacy power users, but report persistent authentication loops force users to sign in repeatedly during a single session.
Rating: 4.4
Reviews: 103
Confidence: high
How did the latest release land?
Overall
4.4/ 5
★★★★★★
(1.1M)Current version
4.7/ 5
+0.3 vs overall
★★★★★★
(43.4K)Main signal post-update: long-term utility of remote desktop access remains a core value for legacy power users.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Long-term utility of remote desktop access remains a core value for legacy power users
- “Users report relying on the software for over a decade”
- “Ability to connect to home/work computers is valued”
Complaint
Common complaints
- Persistent authentication loops force users to sign in repeatedly during a single session
- “Users logged out immediately after switching apps”
- “Re-authentication disrupts remote workflow”
Request
Most requested
- Reasonable pricing tiers for single-user non-commercial remote access needs
- “Frustration with shift from perpetual licenses”
- “Requests for low-cost personal use options”