The recent bug fix update, aimed at performance improvements, yielded a neutral overall rating delta of +0.07, though post-update averages of 2.51 on iOS and 3.66 on Android remain far below historical baselines. While some users noted simplified prescription refills and scheduling, critical authentication failures and server errors have blocked access to telehealth sessions. Reviewers also describe losing historical health data during the forced migration from Livongo, resulting in a negative net impact.

We’ve made some improvements:

Performance updates to increase the app’s speed
Bug fixes to make the app more reliable