High confidence · Latest 100 of 149 total reviews analyzed · Based on 149 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate core messaging functionality provides a reliable and fast communication experience for daily users, but report verification code delivery failures prevent new users from accessing their accounts post-update.
Rating: 3.9
Reviews: 149
Confidence: high
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Core messaging functionality provides a reliable and fast communication experience for daily users
- “Users frequently describe the app as fast and convenient for daily messaging”
- “Positive feedback highlights the ease of navigation and overall service speed”
Complaint
Common complaints
- Verification code delivery failures prevent new users from accessing their accounts post-update
- “Multiple reports of missing SMS verification codes during the sign-in process”
- “Users express frustration over waiting extended periods for verification calls or texts”
Request
Most requested
- Improved moderation and safety tools are required to protect users from harassment and scams
- “Requests for better protection against scammers and fraudulent accounts”
- “Users ask for more effective action against groups sharing non-consensual content”