TelyRx Provider Portalv1.1.1

Released February 16, 2026Major

iOS Android

The latest major update introduced Face ID and new pet information features, yet authentication regressions currently hinder user access. While the Android rating shifted from 3.5 to 3.67, the sample size remains too small to confirm a positive impact. The overall update impact is neutral due to the friction introduced by login failures.

What changed

PlatformAdded Face ID unlock functionality
New featureEnabled prior order and pet information features
UXEnhanced application user interface
PerformanceImproved overall application performance

Reception

45/ 100 impact scoreNeutral

What worked

New feature
Users express satisfaction with the remote prescription workflow convenience.

What didn't

Platform
backfired
Authentication failures following the latest update prevent users from accessing the application.

Marlvel takeaways

Prioritize a hotfix for authentication failures to restore access for users on the latest build.
Monitor the Android rating delta closely as the current sample size of three reviews is insufficient to confirm a sustained trend.
Investigate the login flow to ensure Face ID integration does not conflict with existing credential verification.

Original release notes

- Add a face id unlock feature.
- Prior order and pet info feature enabled.
- App UI enhancement and improve overall performance.