Textalert Plus – Text SMS Reminderv1.2

Released September 13, 2010Major

iOS

The latest major update resulted in a severe negative impact, characterized by a 1.28-star decline in average rating on iOS. Critical registration failures prevent user access, effectively nullifying the intended user experience and retention improvements. The net verdict is strongly negative due to the introduction of functional blockers that render the application unusable for new users.

What changed

UXVisual confirmation (green checks) for sent alerts
RetentionApp badge now displays count of unsent alerts
UXTime picker minimum value synchronized with device clock
New featureAbility to select phone numbers directly from contacts

Reception

12/ 100 impact scoreStrongly Negative

What didn't

UX
backfired
Registration failures introduced in the latest update prevent users from accessing the application, causing a 1.28-star decline in average rating.
Retention
no evidence
The addition of an unsent alert badge failed to drive positive sentiment or mitigate the impact of critical onboarding blockers.
New feature
no evidence
Contact selection functionality is overshadowed by persistent registration failures that prevent users from reaching the interface.

How it played out

Retrospective analysisNovember 3, 2026

The average rating declined by 1.28 stars following the update, driven by persistent registration failures that prevent users from accessing the core application. While the update intended to improve retention and user experience, the inability to complete the onboarding process has resulted in a high volume of negative feedback. Momentum is weakening as users report a lack of response from support channels regarding these functional blockers.

-1.28 ★

Sentiment shift

New complaints (2)

Registration failures prevent initial access to the application interfacehighversion-tied

Lack of responsive technical support for reported functional failuresmediumversion-tied

Marlvel takeaways

Prioritize a hotfix to resolve registration failures, as these account for the primary volume of negative feedback.
Establish a responsive support protocol to address user reports of functional blockers, which currently contribute to weakening momentum.
Revert or patch the onboarding flow to restore access, as the current version has reduced the average rating from 2.76 to 1.48.

Original release notes

- Green Checks are now working on sent alerts
- Badge numbers now count, and only show unsent alerts
- Time spinner minimum time will now match your current time on your phone.
- Ability to pick a number from a contact

And a few more.