The Home Depot user reviews, decoded
High confidence · Latest 62 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Review voice lately leans frustrated. Users appreciate the wide selection of home improvement merchandise available for convenient home delivery. Users report severe performance degradation following the latest update makes the app sluggish and difficult to navigate.
Rating: 4.4
Reviews: 99
Confidence: high
The latest update introduced significant performance regressions and checkout instability, leading to a sharp decline in user satisfaction compared to the pre-update period.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Users appreciate the wide selection of home improvement merchandise available for convenient home delivery
- Competitive pricing on home improvement goods makes the platform a viable alternative to other retailers
Common complaints
- Severe performance degradation following the latest update makes the app sluggish and difficult to navigate
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.