The Home Depot user reviews, decoded
High confidence · Latest 120 of 7.6K total reviews analyzed
Review voice lately leans upset. Users appreciate home delivery service provides reliable and fast fulfillment for large items like metal sheets and in-store associates provide knowledgeable and friendly support for diy project planning and product selection, but report extreme application latency during search and cart management makes the shopping experience feel unusable.
Rating: 4.8
Reviews: 7.6K
Confidence: high
Performance complaints remain the dominant theme post-update, with users reporting that the latest build introduced even more frequent freezing and login failures.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Home delivery service provides reliable and fast fulfillment for large items like metal sheets
- In-store associates provide knowledgeable and friendly support for DIY project planning and product selection
Common complaints
- Extreme application latency during search and cart management makes the shopping experience feel unusable
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 7,614 reviews. Updated regularly.