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The Laundry House vs its rivals

Side-by-side comparison against The Laundry House's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

The Laundry House
This App
Tide Cleaners | Dry Cleaning
Nemesis
Mr Jeff - On-Demand Laundry
Contender
Tumbledry Dry Clean & Laundry
Contender
Kleen كلين
Contender
Dry Clean & Laundry DhobiLite
Contender
Laundry Lockers
Peer
QuickWash: On-Demand CarWash
Peer
Rocket Express Car Wash
Peer
Noon Dry Cleaners
Peer
Core Identity
DeveloperLoadUp.appThe Procter & Gamble CompanyMr JeffDC WEB SERVICES PRIVATE LIMITEDClean Solutions for Information TechnologyElite Dhobilite Laundry Private LimitedLaundry Lockers LLCQuickwash Technologies, IncDRB Systems, LLCDark POS, Inc.
CategoryLifestyleLifestyleLifestyleLifestyleLifestyleLifestyleLifestyleLifestyleBusinessLifestyle
PlatformiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOSiOS, AndroidiOS, AndroidiOS, AndroidiOS, Android
Store Metrics
Rating5.0 / 54.9 / 55.0 / 51.7 / 52.7 / 52.3 / 53.7 / 55.0 / 51.0 / 55.0 / 5
Ratings Count37,27421142331017
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateJul 9, 2021May 8, 2023Dec 5, 2024Dec 15, 2019Aug 10, 2021Jul 5, 2016Dec 5, 2023Sep 5, 2025Dec 18, 2019May 9, 2020
Last UpdatedMar 9, 2026Apr 23, 2026Dec 16, 2025May 12, 2026Apr 8, 2026Feb 8, 2026Feb 15, 2026May 12, 2026Nov 18, 2025Mar 26, 2024
Sentiment & Reviews
Sentiment----negativemixedmixed---
Score----35/10046/10040/100---
Praises-----
  • Premier Laundry & Dry-Cleaning Service Provider
  • The recent update introduces a refund button that provides users with more control over their service experience
---
Complaints-----
  • Inconsistent service reliability
  • Service availability remains a persistent issue because lockers appear as available while being offline
---
Requests----------
Strategic Intel
Strengths
  • Agile development cycle enables rapid integration of niche local features
  • Lower overhead costs allow for aggressive promotional pricing
  • Procter & Gamble brand equity drives immediate consumer trust
  • GreenEarth solvent provides a non-toxic care differentiator
  • 24-hour kiosk hardware reduces franchise labor costs
  • Subscription-based logistics model stabilizes utilization
  • Specialized cleaning for sneakers/helmets captures broader maintenance needs
  • Digital-first pickup flow reduces service friction
  • Live store transparency builds consumer trust
  • Specialized cleaning protocols secure high-value segments
  • Kleen Bag contactless logistics mechanism [iOS/Android]
  • Individual wash cycle hygiene guarantee [Service Model]
  • Extensive geographic coverage across 50+ Indian cities provides a massive B2C distribution footprint.
  • B2B distribution model via property owners
  • Low-friction locker-based drop-off mechanism
  • Real-time technician tracking reduces user anxiety regarding service arrival
  • Transparent, upfront pricing eliminates the friction of traditional service haggling
  • Direct DRB Systems hardware integration enables reliable, site-specific operational control
  • On-demand pickup model provides high-touch convenience for busy professionals
  • Integrated in-app payment reduces transaction friction
Weaknesses
  • 0 Android ratings indicate failed platform penetration
  • Lack of subscription model prevents recurring revenue lock-in
  • Regional service footprint limits national scaling
  • Variable turnaround times lack the predictability of gig-based rivals
  • No subscription-based recurring revenue model
  • Two-working-day turnaround is slower than 24-hour market average
  • Lack of real-time order tracking reduces transparency
  • No website-based booking content limits acquisition
  • Transactional booking model lacks retention loops
  • 1.7★ iOS rating indicates significant UX friction
  • 2.69-star rating [iOS]
  • No real-time order tracking [Feature Gap]
  • Manual pickup model lacks scale [Logistics]
  • 2.33-star iOS rating indicates a broken digital booking experience that erodes user trust.
  • 0 rating on Android platform
  • Persistent mismatch between digital status and physical locker state
  • High-frequency complaints regarding service availability
  • Lack of recurring revenue models compared to membership-based rivals
  • Zero Android rating count indicates low penetration on the platform
  • 1.0-star rating on iOS indicates critical failure in user-facing stability
  • Zero Android rating count suggests total lack of platform traction
  • 0-rating on Android platform indicates lack of cross-platform parity
  • No subscription tiers to incentivize recurring monthly revenue
Pricingfreefreefreemiumfreefreefreemiumfreefreefreefree
MomentumMaintenanceMaintenanceMaintenanceIntenseMaintenanceZombieMaintenanceMaintenanceMaintenanceZombie
Update Cadence2 versions, 2 majors/6mo, ~110d avg2 versions, ~1d avg2 versions, ~0d avg3 versions, ~4d avg2 versions, ~1d avg1 versions, 1 majors/6mo2 versions, 1 majors/6mo, ~13d avg2 versions, 1 majors/6mo, ~5d avg2 versions, 2 majors/6mo, ~19d avg2 versions, ~588d avg

Compare The Laundry House head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by The Laundry House, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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