High confidence · Latest 100 of 150 total reviews analyzed · Based on 150 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate cloud-based storage architecture allows for seamless device switching and efficient local storage management and high-speed message delivery and reliable performance in large group and channel environments, but report verification code delivery failures prevent new users from completing the initial sign-up process and unclear monetization prompts and perceived pay-to-access barriers during account recovery or sign-in.
Rating: 3.9
Reviews: 150
Confidence: high
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Cloud-based storage architecture allows for seamless device switching and efficient local storage management
- “Users appreciate that media and messages do not clutter device storage”
- “The ability to access chat history instantly across multiple devices is a key retention driver”
- High-speed message delivery and reliable performance in large group and channel environments
- “Users highlight the speed and reliability of the platform for large-scale communication”
- “The app is frequently cited as fast and responsive during daily usage”
Complaint
Common complaints
- Verification code delivery failures prevent new users from completing the initial sign-up process
- “Users report not receiving SMS or call-based verification codes during registration”
- “The inability to bypass the first stage of account creation is a primary source of frustration”
- Unclear monetization prompts and perceived pay-to-access barriers during account recovery or sign-in
- “Users express confusion and anger regarding requests for subscription payments during login”
- “The perception that the app is no longer free due to sign-up fees is a recurring complaint”
Request
Most requested
- Granular control settings to disable artificial intelligence features within the mobile interface
- “Users specifically ask for an option to turn off AI-related functionality”