Thorntons Refreshing Rewards user reviews, decoded
High confidence · 49 reviews analyzed
Upset
Recent user voice shows an upset sentiment.
Rating: 2.7
Reviews: 49
Confidence: high
The latest update failed to address the core user frustration regarding the forced redirection to a secondary application, leading to a continued decline in sentiment.
How did the latest release land?
Overall
2.7/ 5
★★★★★★
(361)Current version
2.7/ 5
0.0 vs overall
★★★★★★
(361)Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Review sentiment over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.