TicketsCandy Scannerv2.0.1

Released December 12, 2024Major

iOS

The latest major update successfully addressed critical scanner stability issues and introduced workflow improvements. While the rating average rose from 3.4 to 5.0, the small sample size limits the statistical significance of this shift. The update is considered a positive technical correction for the iOS platform.

What changed

UXEvent names now appear on-screen after each scan for improved clarity and efficiency.
New featureIntroduced global API key support to scan tickets across all account events with a single key.

Reception

50/ 100 impact scoreNeutral

What worked

UX
On-screen event identification post-scan reduced friction, driving high-frequency user praise.
New feature
Global API key support enabled multi-event management, identified by users as a primary driver for faster check-ins.

What didn't

New feature
no evidence
No negative sentiment or regression reports were associated with the new API key implementation.
UX
no evidence
The update successfully resolved prior scanner crashes without introducing new technical regressions.

Marlvel takeaways

The resolution of scanner crashes and the addition of global API keys correlate with a 1.6-star rating increase on iOS.
User feedback confirms that workflow efficiency gains from on-screen event names are a primary value driver for the current version.
Future updates should maintain the current focus on scanner stability, as this remains the critical path for user satisfaction.

Original release notes

- Event Name Display: Easily identify the event when scanning tickets - event names now appear on-screen after each scan for improved clarity and efficiency.
- Global API Key Support: Simplify ticket scanning across events! With the new global API key feature, you can now scan tickets for all events on your account using a single API key. No need to manage individual keys for each event.