TIER – Unlock your city user reviews, decoded

High confidence · Latest 63 of 657 total reviews analyzed

Mixed

Fresh user feedback skews mixed. Users appreciate the scooter hardware provides a stable and convenient way to navigate urban environments during daily commutes and integrated mobile phone holders and wireless charging features improve the utility of the ride experience, but report forced migration to a secondary application creates significant friction and frustration for existing loyal users.

Rating: 4.7

Reviews: 657

Confidence: high

The latest update introduced a mandatory migration to a different app, which has become the primary driver of negative sentiment and low ratings in recent reviews.

How did the latest release land?

Overall
4.7/ 5
★★★★★★
(3.5K)
Current version
4.7/ 5
0.0 vs overall
★★★★★★
(3.5K)
Main signal post-update: the scooter hardware provides a stable and convenient way to navigate urban environments during daily commutes.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Review sentiment over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Review themes

Praise

What users love

  • The scooter hardware provides a stable and convenient way to navigate urban environments during daily commutes
  • Integrated mobile phone holders and wireless charging features improve the utility of the ride experience
Complaint

Common complaints

  • Forced migration to a secondary application creates significant friction and frustration for existing loyal users

Full sentiment breakdown

Access the full report for free

AI summary. Key signals synthesized from the latest 657 reviews. Updated regularly.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by TIER – Unlock your city, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0