High confidence · Latest 100 of 674 total reviews analyzed
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate utility and functionality and customer support, but report ui/ux design and technical bugs.
Rating: 4.7
Reviews: 674
Confidence: high
Review themes
Praise
What users love
- Utility and Functionality
- “It does everything I need it do, I can easily customize my minutes spent on any particular task”
- Customer Support
- “Support has always got back to me within 12hrs or sooner.”
- “I asked the developer if it would be possible to alter the annual tax year date. He sorted this within a week.”
Complaint
Common complaints
- UI/UX Design
- “feels like a cheap homemade app with little regard for user experience”
- “would love to see a more clean UI”
- Technical Bugs
- “Often after I close a job, a fantom version still runs”
- “break time give an error”