High confidence · 57 reviews analyzed · Based on 57 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate professional platform utility provides a reliable space for freelancers to manage contracts and payments and live updates and notifications keep remote workers informed about engagement status and project changes, but report account creation failures prevent new users from accessing the platform or submitting required documentation and opaque rejection processes and data collection practices frustrate applicants who are placed on waiting lists.

Rating: 4.5

Reviews: 57

Confidence: high

How did the latest release land?

Overall
4.4/ 5
(788)
Current version
4.6/ 5
+0.2 vs overall
(70)
Main signal post-update: professional platform utility provides a reliable space for freelancers to manage contracts and payments.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Not enough recent reviews to plot a sentiment trend.

Review themes

Praise

What users love

  • Professional platform utility provides a reliable space for freelancers to manage contracts and payments
    • Users find the platform helpful for tracking payments and managing professional engagements
    • The interface is described as a convenient tool for handling remote work contracts
  • Live updates and notifications keep remote workers informed about engagement status and project changes
    • Real-time alerts are cited as a convenient feature for staying updated on work
    • Users appreciate the notification system for tracking payment and engagement updates
Complaint

Common complaints

  • Account creation failures prevent new users from accessing the platform or submitting required documentation
    • Users report being unable to sign up due to missing registration options or login-only screens
    • Technical errors during resume and PDF uploads block profile completion for new applicants
  • Opaque rejection processes and data collection practices frustrate applicants who are placed on waiting lists
    • Applicants feel their time is wasted when they are rejected after completing full profile forms
    • Users express concern over data collection without clear feedback on why they were denied entry
  • Misleading fee structures and high costs for access create a perception of predatory monetization
    • Users describe the platform as overpriced and confusing regarding hidden costs for applications
    • Reports of high withdrawal fees and unexpected charges lead to accusations of fraudulent practices
Request

Most requested

  • In-app messaging functionality is needed to facilitate direct communication between freelancers and hiring clients
    • Users request the ability to message buyers directly within the mobile interface
    • The lack of communication tools is noted as a gap compared to the web experience
  • Payment transfer features requested to allow direct financial management within the mobile application
    • Users suggest adding payment transfer capabilities to improve the utility of the app
    • Freelancers want to handle financial transactions without switching to a browser

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Toptal Talent, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0