High confidence · Latest 71 of 96 total reviews analyzed · Based on 96 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate core utility of the reporting and patrol tracking functionality provides basic operational value, but report invasive background location and device permission requirements trigger significant privacy and security concerns and frequent application crashes and data loss during photo capture disrupt professional reporting workflows.
Rating: 2.6
Reviews: 96
Confidence: high
How did the latest release land?
Overall
3.1/ 5
★★★★★
(1.1K)Current version
2.6/ 5
-0.5 vs overall
★★★★★★
(132)Main signal post-update: invasive background location and device permission requirements trigger significant privacy and security concerns.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Core utility of the reporting and patrol tracking functionality provides basic operational value
- “Users acknowledge the fundamental utility of the reporting tool when it functions correctly”
- “Some guards express appreciation for the basic structure of the patrol system”
Complaint
Common complaints
- Invasive background location and device permission requirements trigger significant privacy and security concerns
- “Users report the app forces constant location access even when not in use”
- “Guards express discomfort with the requirement to grant broad device permissions to launch the app”
- Frequent application crashes and data loss during photo capture disrupt professional reporting workflows
- “Reports of black screens and app freezes when attempting to attach photos to incident reports”
- “Users describe losing entire written reports due to unexpected app closures”
Request
Most requested
- Implementation of a draft recovery or filing cabinet feature to prevent accidental report deletion
- “Users request a way to recover discarded or accidentally deleted reports”
- “Suggestion for a file number system to allow undoing report deletions”