Traveloka: Book Hotel & Flight user reviews, decoded
High confidence · Latest 68 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Fresh user feedback skews frustrated. Users appreciate the tpaylater feature provides a convenient and smooth booking experience for users managing travel expenses and frequent travelers appreciate the competitive pricing and promotional offers available for flight and hotel bookings, but report automated customer service and slow response times leave users stranded during flight cancellations or rescheduling issues.
Rating: 4.8
Reviews: 99
Confidence: high
The latest update claims performance improvements, but users continue to report significant stability issues and booking errors post-update, indicating these technical complaints remain active.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The TPaylater feature provides a convenient and smooth booking experience for users managing travel expenses
- Frequent travelers appreciate the competitive pricing and promotional offers available for flight and hotel bookings
Common complaints
- Automated customer service and slow response times leave users stranded during flight cancellations or rescheduling issues
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.