Traya: Hair Loss Solutionsv1.38 / 1.9.2

Released July 5, 2026Major

iOS Android

The latest update introduced medication reminders and a visual refresh, resulting in a 0.41 star rating increase on Android. Despite this gain, sentiment remains polarized due to persistent concerns regarding treatment efficacy and support quality. The overall impact is neutral as the rating improvement is offset by ongoing complaints.

What changed

UXRefreshed the look and feel of multiple pages for a more seamless experience
New featureIntroduced Care Plan for users on maintenance kits

Reception

52/ 100 impact scoreNeutral

What worked

New feature
Medication reminders provide utility for treatment adherence, contributing to a 0.41 star rating increase on Android.

What didn't

UX
no evidence
The visual refresh of multiple pages yielded no specific positive sentiment or user feedback.

How it played out

Retrospective analysisAugust 10, 2026

The average rating improved by 0.41 stars following the latest update. While the introduction of medication reminders provides a positive utility for treatment adherence, sentiment remains polarized due to recurring reports of poor service and lack of clinical results. The overall momentum appears to be stabilizing as the increased sample size reflects a broader range of user experiences.

+0.41 ★

Sentiment shift

New praises (1)

Medication reminders assist users in maintaining consistent adherence to the prescribed treatment planlow

New complaints (2)

Users report dissatisfaction with treatment efficacy and perceived lack of visible resultsmedium

Reviewers allege the support team uses scripted responses to deflect complaints about progressmedium

Marlvel takeaways

Address user dissatisfaction regarding treatment efficacy to mitigate the medium-frequency complaints surfacing post-update.
Review support team protocols, as users report frustration with scripted responses regarding progress tracking.
Monitor the 0.41 star rating gain to determine if the improvement persists beyond the initial 47-review sample.

Original release notes

- Refreshed the look and feel of multiple pages to deliver a better, more seamless experience.
- Introducing Care Plan for users on maintenance kits with Traya.