Report updated May 5, 2026
Tree of Savior: NEO
For mMORPG players who prioritize social interaction, character customization, and long-term community-based progression.
Tree of Savior: NEO is a challenged games app that is free with in-app purchases. With a 4.4/5 rating from 21.8K reviews, it faces significant user friction. Users particularly appreciate cute and relaxing aesthetic design provides a calming experience for casual daily play sessions, though aggressive pay-to-win mechanics and server-wide power gaps discourage free-to-play progression and guild participation remains a common concern.
What is Tree of Savior: NEO?
Tree of Savior: NEO is a social-focused MMORPG for mobile, featuring class-based progression and housing systems.
Users hire the game for low-stakes social interaction and aesthetic relaxation, but the current design forces them into high-friction competitive raids that conflict with the 'healing' brand promise.
Current Momentum
v1.1 · 3mo ago
Maintenance- Fixed localization issues in latest release
- Maintains seasonal cross-server event cadence
Active Nemesis
Ragnarok Origin: ROO
By Gravity Game Vision
Other Rivals
7-Day Rank Pulse 🇺🇸
GamesNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Diverse character roles including combat, healing, and support classes.
Personalized housing system using materials gathered from the game world.
Team-based dungeons requiring coordination for 150+ scenarios.
How much does it cost?
- Free to play
- In-app purchases for currency and items
Freemium model relies on IAP-driven progression and cosmetic monetization.
Who Built It?
NEOCRAFT
Delivering immersive MMORPG and ARPG experiences to global mobile audiences. Focused on high-fidelity combat and social-driven fantasy worlds.
Portfolio
13
Apps
What other apps does NEOCRAFT make?
Explore the full NEOCRAFT report
Portfolio breakdown, audience, momentum, and every app published by NEOCRAFT.
What do users think recently?
High confidence · Latest 100 of 117 total reviews analyzed · Based on 117 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a frustrated sentiment. Users appreciate cute and relaxing aesthetic design provides a calming experience for casual daily play sessions, but report aggressive pay-to-win mechanics and server-wide power gaps discourage free-to-play progression and guild participation.
What Users Love
What Frustrates Users
What Users Want
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Tree of Savior: NEO?
How's The Games Market?
How does it evolve in the Games market?
The app holds the #84 Grossing position in the US category, but the 0.35★ rating gap between Android and iOS indicates that technical instability on the Android base is suppressing the potential revenue ceiling.
Rank progression
95 active rankings tracked — 30-day window
The rivals identified
Nemeses(1)
Gravity Game Vision
Directly competes for the 'cute anime MMORPG' audience with nearly identical class-based progression and social systems.
Differentiators
- Established IP-driven social ecosystem
- High-fidelity chibi-style character progression
Head to head
Tree of Savior: NEO should lean into its 'healing' narrative differentiator to capture the casual-social segment that finds ROO's competitive environment too taxing. Defend against ROO by emphasizing non-combat social activities while avoiding a direct feature-for-feature war on guild-siege mechanics.
Contenders(4)
Competes on the emotional storytelling and social connection themes in a beautiful, non-violent world.
Differentiators
- Non-violent, social-first cooperative gameplay
- Unique 'candle-light' social interaction mechanics
The gold standard for anime open worlds, capturing the 'wonder and exploration' audience despite less focus on MMO social structures.
Differentiators
- Industry-leading open-world exploration depth
- High-fidelity narrative-driven character gacha
Strong social and class-heavy ecosystem that appeals to the same nostalgic MMORPG player base.
Differentiators
- 2D side-scrolling nostalgia-driven social loops
- High-frequency content update cadence
Level Infinite
A high-budget anime open-world MMO that competes for players looking for more action-oriented combat.
Differentiators
- Sci-fi/Cyberpunk thematic departure from fantasy tropes
- Action-heavy combat with weapon-swapping mechanics
Same space(3)
Broader ecosystem rival for players seeking high-quality cooperative dungeons and raids.
Differentiators
- Polished ARPG combat feel
- High-production value dungeon crawling
Netmarble
Anime-inspired martial arts MMO with a focus on fluid combat and narrative depth.
Differentiators
- Fluid martial-arts inspired combat animations
- Narrative-heavy questing structure
Netmarble
A classic mobile MMORPG focused on guild-based sieges and large-scale social structures.
Differentiators
- Large-scale open-field PvP and siege warfare
- Deep guild-based social hierarchy
Compare Tree of Savior: NEO against every rival
All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.
The outtake for Tree of Savior: NEO
Strengths to defend, gaps to attack
Core Strengths
- Healing narrative branding differentiates from aggressive PvP rivals
- Cottage-decoration system provides a non-combat retention loop
Critical Frictions
- 0.35★ rating gap between Android and iOS
- In-app download bottlenecks cause frequent freezing
- Aggressive P2W mechanics drive churn
Growth Levers
- Untapped solo-friendly progression paths
- Controller support to improve combat precision
Market Threats
- Ragnarok Origin's entrenched guild-warfare infrastructure
- Technical instability causing negative sentiment trends
What are the next best moves?
Rebuild in-app download logic because download-loop freezes are the #1 technical complaint → reduce churn
Users report being stuck in loops waiting for map data, which is a primary driver of negative sentiment.
Trade-off: Push the new seasonal event content to next month — technical stability is the prerequisite for event participation.
Ship solo-progression paths for dungeons because forced co-op is the top frustration for inactive servers → increase retention
Players report being unable to complete basic tasks on dying servers, leading to forced abandonment.
Trade-off: Deprioritize the new guild-siege map — solo-progression addresses the immediate churn risk on older servers.
A counter-intuitive read
The 'healing' aesthetic is not just a visual choice but a strategic moat that allows the app to capture casual players who find the competitive intensity of Ragnarok Origin too taxing.
Feature Gaps vs Competitors
- Controller support (available in competitors but missing here)
Key Takeaways
The app succeeds as a social-first aesthetic experience, but technical instability and forced co-op requirements are actively alienating the casual base, so the PM must prioritize solo-progression paths to prevent further churn on older servers.
Where Is It Heading?
Declining
The casual MMORPG market is consolidating around titles that offer more flexible, solo-friendly progression. Tree of Savior: NEO remains exposed due to its reliance on forced co-op and technical bottlenecks, so revenue growth will stall unless the team pivots to support solo-play loops.
Persistent download-loop freezes in the latest release erode the daily active habit, which compounds the rating drag already visible on Android.
Forced co-op requirements for dungeons create frustration on inactive servers, accelerating churn pressure on the casual base into the next quarter.