High confidence · Latest 104 of 122 total reviews analyzed · Based on 122 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate core coaching platform functionality on desktop remains a reliable tool for programming and client management, but report blank white screens and app freezing occur immediately upon opening client messages or workout data and mobile app lacks essential coaching features like workout creation and client progress tracking found on desktop.
Rating: 1.8
Reviews: 122
Confidence: high
How did the latest release land?
Overall
1.7/ 5
★★★★★★
(270)Current version
1.8/ 5
+0.1 vs overall
★★★★★
(84)Main signal post-update: core coaching platform functionality on desktop remains a reliable tool for programming and client management.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Core coaching platform functionality on desktop remains a reliable tool for programming and client management
- “Users frequently contrast the high quality of the web-based coaching software with the mobile app”
- “Coaches express satisfaction with the desktop experience for complex programming tasks”
Complaint
Common complaints
- Blank white screens and app freezing occur immediately upon opening client messages or workout data
- “Users report consistent white screen errors when attempting to view messages or client activity”
- “The app freezes and requires a force close when navigating to core communication features”
- Mobile app lacks essential coaching features like workout creation and client progress tracking found on desktop
- “Coaches express frustration that the app is limited to messaging and lacks programming capabilities”
- “Users note the inability to update client goals or view full workout history on mobile”
- Unreliable push notifications prevent timely communication and responsiveness to client needs on the go
- “Coaches report missing critical client updates due to failing notification delivery”
- “Users state the app fails to alert them when clients complete workouts or send messages”
Request
Most requested
- Full parity with desktop features to allow comprehensive programming and client management from mobile devices
- “Coaches request the ability to create and edit workout programs directly within the app”
- “Users ask for the same data visibility on mobile that is currently restricted to the web portal”