High confidence · Latest 100 of 266K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate convenience and ease of use and remote meter management, but report mandatory minimum deposit and technical stability and bugs.
Rating: 4.8
Reviews: 266K
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(267.8K)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(217.5K)Main signal post-update: convenience and Ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Convenience and Ease of Use
- “Love this app! So convenient and easy to use!”
- “Makes parking in nyc super easy and convenient.”
- Remote Meter Management
- “Love I can add time without having to run out and put it in manually”
Complaint
Common complaints
- Mandatory Minimum Deposit
- “Absolute scam have to put 25 dollar credit on your account even if you're just paying for a 5 dollar parking.”
- “The app forces you to pay a minimum $25 instead of a one time payment”
- Technical Stability and Bugs
- “app. crashing my phone. was working,tried to update payment method. now crashes.”
- “app not recognizing zone to pay meter”