High confidence · 107 reviews analyzed · Based on 107 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate educational food safety content provides valuable guidance for home and professional kitchen management, but report search functionality and category navigation return zero results following the latest major update and application freezes or crashes during the initial notification preference setup screen.
Rating: 2.7
Reviews: 107
Confidence: high
How did the latest release land?
Overall
2.9/ 5
★★★★★
(369)Current version
2.2/ 5
-0.7 vs overall
★★★★★
(110)Main signal post-update: search functionality and category navigation return zero results following the latest major update.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Educational food safety content provides valuable guidance for home and professional kitchen management
- “Users appreciate the utility of the app for tracking food storage timelines”
- “The handbook format helps accelerate food safety knowledge for industry staff”
Complaint
Common complaints
- Search functionality and category navigation return zero results following the latest major update
- “Users report that search terms consistently yield blank screens or no results”
- “Categories and educational content fail to load across multiple device models”
- Application freezes or crashes during the initial notification preference setup screen
- “New users are unable to progress past the first configuration page”
- “The app remains unresponsive on startup for both iOS and Android users”
- Lack of data connectivity suggests the application is no longer linked to the USDA database
- “Users suspect the backend database connection is severed”
- “The app displays blank pages where specific food storage information previously appeared”
Request
Most requested
- Restoration of core food storage database connectivity to enable functional search and retrieval
- “Users request a fix to reconnect the app to the official food safety guidelines”
- “Multiple reports ask for the return of the specific freshness timelines that previously worked”