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Report updated Jun 20, 2026

Userlytics is an established business app that is free with in-app purchases. With a 4.7/5 rating from 6.9K reviews, it shows polarized user reception. Users particularly appreciate direct payment for survey completion provides a reliable source of extra income for active users, though frequent application crashes and recording failures during active tests result in lost time and earnings remains a common concern.

What is Userlytics?

Userlytics is a remote usability testing platform for enterprise researchers and freelance testers, available on iOS and Android.

Researchers hire Userlytics to capture behavioral data from diverse global audiences, while testers hire the app to monetize their time and feedback.

Current Momentum

v4.2 · 2d ago

Maintenance
  • Expanded Android 11 compatibility.
  • Released performance and stability updates.

Active Nemesis

Userbrain Recorder

Userbrain Recorder

By Userbrain

7-Day Rank Pulse 🇺🇸

Business

No ranking data

ProductivityGrossing

Rating Pulse 🇺🇸

Recent User Mood

What makes this app unique?

What Does It Look Like?

Loading...

What Are The Key Features?

Remote Session RecordingStandard

Captures webcam, device screen, and audio input during usability testing sessions

AI UX AnalysisDifferentiator

Automated processing of test feedback to extract sentiment and usability insights

Global Participant PanelDifferentiator

Access to over 2 million testers for targeted demographic recruitment

How much does it cost?

Freemium
  • Free for testers to participate in studies
  • B2B pricing for clients via custom plans and demos

Monetization is B2B-focused, charging enterprise clients for access to the platform and participant panel while maintaining a free-to-join tester community.

Who Built It?

Business

Enrichment in progress

Publisher profile available very soon

What other apps does Userlytics make?

What do users think recently?

High confidence · Latest 74 of 137 total reviews analyzed · Based on 137 reviews. Signal may be noisy.

How did the latest release land?

Overall
4.7/ 5
(6.9K)
Current version
4.7/ 5
-0.1 vs overall
(2.9K)
Main signal post-update: frequent application crashes and recording failures during active tests result in lost time and earnings.

What is the recent mood?

Mixed

Recent user voice shows a mixed sentiment. Users appreciate direct payment for survey completion provides a reliable source of extra income for active users, but report frequent application crashes and recording failures during active tests result in lost time and earnings.

What Users Love

Direct payment for survey completion provides a reliable source of extra income for active users

What Frustrates Users

Frequent application crashes and recording failures during active tests result in lost time and earnings

What Users Want

Transparency regarding survey duration and compensation before starting tasks would improve user trust

View the full user-sentiment analysis

Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.

Go deeper

What is the competitive landscape for Userlytics?

Where is it available?

Localized markets (8)

United StatesGermanySpainItalyJapanSouth KoreaMexicoNetherlands

How's The Business Market?

How does it evolve in the Business market?

Userlytics maintains a strong rating of 4.7 across 6,943 total ratings, positioning it as a professional-grade research tool. The high volume of feedback relative to niche competitors signals a dominant share of the remote testing market.

Rank progression

4 active rankings tracked — 30-day window

The rivals identified

Nemeses(2)

Userbrain Recorder icon
Userbrain Recordermoat: lowactive

Userbrain GmbH

3.5(81)

Userbrain competes directly for the same pool of remote testers by offering a simplified mobile recording experience that mirrors Userlytics' core value proposition of usability testing.

Differentiators

  • Focuses on a streamlined, session-only recording flow that reduces friction for casual, non-professional testers.
  • Utilizes manual qualification reviews to ensure higher quality feedback compared to automated screening processes.
  • Offers a dedicated PayPal payout integration that simplifies the financial incentive loop for mobile participants.

Head to head

Userlytics should leverage its superior feature depth and platform scale to position itself as the professional-grade choice, while simplifying the onboarding UI to neutralize Userbrain's ease-of-use advantage.

Dscout icon

dscout

3.9(4.3K)

Dscout is the direct market leader in qualitative user research, matching Userlytics' core mission of remote session recording and digital asset testing.

Same space(1)

Operates in the adjacent 'get paid for feedback' space, though it lacks the specialized usability testing and screen-recording features of Userlytics.

New entrants(1)

Fiverr - Freelance Services icon

Fiverr International Ltd.

4.9(563.9K)

While a broad marketplace, Fiverr is increasingly used by companies to source specialized UX testers, creating a platform-based competitive threat.

Compare Userlytics against every rival

All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.

Go deeper

The outtake for Userlytics

Strengths to defend, gaps to attack

Core Strengths

  • 2-million-tester panel functions as a B2B distribution barrier
  • AI-driven analysis justifies enterprise-tier pricing
  • Branching study logic enables complex research contracts

Critical Frictions

  • Frequent recording crashes during active tests
  • High survey disqualification rates
  • 0.1★ rating gap between iOS and Android

Growth Levers

  • Untapped education partnerships for B2B distribution
  • Audio-quality validation tools to reduce unfair test rejections

Market Threats

  • Userbrain's lightweight recording interface
  • Rising user churn due to uncompensated work from app crashes

What are the next best moves?

highInvest

Rebuild recording engine because frequent crashes are the top-cited complaint → stabilize tester retention

Sentiment analysis identifies recording failures as the primary friction point causing lost earnings.

Trade-off: Pause the AI-analysis feature roadmap for one cycle — recording reliability is a prerequisite for panel health.

mediumMaintain

Implement pre-test audio validation because testers request playback tools to prevent unfair rejections → reduce support overhead

Testers explicitly request audio validation to avoid technical rejections.

Trade-off: Same-quarter capacity available — no major lever displaced.

A counter-intuitive read

The platform's massive participant panel is a liability if recording instability persists, as the cost of recruiting new testers to replace churned ones will eventually exceed the margin gains from AI analysis.

Feature Gaps vs Competitors

  • Simplified session-only recording flow (available in Userbrain Recorder)

Key Takeaways

Userlytics holds a strong category position through its massive participant panel, but technical instability in the recording flow threatens to churn the tester base, so the PM must prioritize recording reliability over new AI features to protect the core service delivery.

Where Is It Heading?

Mixed Signals

The remote testing market is consolidating around reliability, and Userlytics' current technical instability leaves it vulnerable to lightweight, session-focused rivals. Stabilizing the recording flow is the only way to defend the participant panel against churn and maintain the current enterprise contract volume.

Frequent recording crashes in the latest release erode tester trust, which increases churn risk for the participant panel.

Expanded Android 11 support demonstrates active maintenance, ensuring the platform remains accessible to a broader demographic of testers.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Userlytics, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

What's new

Userlytics is facing a decline in sentiment and increased competitive pressure from lightweight rivals, forcing a shift in focus toward stabilizing the core recording engine.

declined

Sentiment Score and Classification

shifted

Primary Competitive Nemesis

added

Branching Study Logic Strength

added

Recording Crash Weakness

added

User Churn Threat

Cite this report

Marlvel.ai. “Userlytics Intelligence Report.” Updated Jun 20, 2026. https://marlvel.ai/apps/userlytics

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