| Core Identity |
| Developer | Koçtaş Yapı Marketleri Tic. A.Ş. | GetNinjas Serviços de Internet. | Fixando B.V. | Justclean | SweepSouth | JUSTMOP.COM DMCC | Laundry Care LLC | LoadUp.app | Cleanomatics Solutions Private Limited | Springbig |
| Category | Productivity | Lifestyle | Lifestyle | Lifestyle | Lifestyle | Lifestyle | Business | Lifestyle | Lifestyle | Lifestyle |
| Platform | iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | Android |
| Store Metrics |
| Rating | 4.7 / 5 | 4.8 / 5 | 4.3 / 5 | 4.5 / 5 | 4.8 / 5 | 4.6 / 5 | 3.9 / 5 | 5.0 / 5 | 1.0 / 5 | 4.7 / 5 |
| Ratings Count | 11 | 508 | 29 | 5,730 | 684 | 6,600 | 25 | 3 | 1 | 37 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Dec 5, 2017 | Feb 7, 2022 | Apr 29, 2017 | May 18, 2017 | Sep 3, 2016 | Apr 29, 2016 | Aug 1, 2019 | Jul 9, 2021 | Aug 16, 2022 | May 2, 2022 |
| Last Updated | May 21, 2026 | Oct 8, 2025 | May 8, 2026 | May 7, 2026 | May 5, 2026 | May 10, 2026 | Apr 19, 2026 | Mar 9, 2026 | Apr 18, 2026 | Nov 17, 2025 |
| Sentiment & Reviews |
| Sentiment | - | negative | mixed | - | positive | terrible | - | - | - | - |
| Score | - | 25/100 | 45/100 | - | 85/100 | 15/100 | - | - | - | - |
| Praises | - | - Broad service category availability allows users to find diverse professional help in one place
| - Professional service providers value the platform for generating consistent client leads and business growth
| - | - Reliability of vetted home service providers
| - Convenience of booking diverse home services directly through a single mobile interface
| - | - | - | - |
| Complaints | - | - Inadequate professional verification processes expose customers to potential fraud and financial loss
| - High credit costs combined with low conversion rates create significant financial friction for professionals
| - | - Booking flexibility and communication gaps
| - Systemic failure to provide reliable service due to frequent last minute cancellations
- Inaccessible customer support channels preventing resolution of payment and service disputes
| - | - | - | - |
| Requests | - | - Implementation of secure payment escrow systems to protect customers from service abandonment
| - Implementation of a dark mode interface to improve visual comfort during extended usage sessions
| - | - | - Direct human customer support access to resolve urgent booking and payment issues
| - | - | - | - |
| Strategic Intel |
| Strengths | - Koçtaş retail integration provides a high-trust conversion path for renovation projects
- Zero-commission model lowers the barrier for service providers to join the platform
| - Massive professional network scale provides coverage for niche categories
- Established brand authority creates high organic trust
| - 48-hour quote-delivery loop forces recurring user sessions
- Multi-category aggregation provides broad service availability
| - JC credit bundles create financial switching costs
- Multi-service aggregation reduces friction for recurring tasks
| - Vetted provider network creates a high-trust barrier to entry
- Multi-property management feature captures high-value property manager segments
| - Excellence Center training creates a service-quality moat
- Multi-vertical catalog increases customer lifetime value
| - Flat-rate per-bag pricing simplifies user decision-making
- Custom care options in user profile enable niche service differentiation
| - Agile development cycle enables rapid integration of niche local features
- Lower overhead costs allow for aggressive promotional pricing
| - AI-driven garment weight estimation provides a technical differentiator for franchise-level operational efficiency.
| - |
| Weaknesses | - 11 total ratings indicate low user-base liquidity
- Lack of automated, battle-tested review infrastructure erodes trust for first-time users
| - 0.7★ Android-iOS rating gap on majority Android base
- No secure payment escrow despite high fraud reports
| - High credit costs for pros without guaranteed conversion
- Lack of responsive support for billing disputes
| - 0.39 rating gap between Android and iOS
- Lack of internal staff training reduces quality consistency
| - Transaction-based pricing lacks the predictable revenue of subscription models
- 0.35★ rating gap between iOS and Android platforms
| - 0.21-star rating gap between iOS and Android
- High-frequency no-show complaints
- Lack of human-led support
| - 0.19★ Android-iOS rating gap indicates platform-specific technical debt
- Lack of real-time vehicle tracking increases customer support friction
| - 0 Android ratings indicate failed platform penetration
- Lack of subscription model prevents recurring revenue lock-in
| - 1 total rating across all platforms indicates a failure to gain initial market traction.
| - |
| Pricing | free | free | freemium | freemium | free | free | paid | free | freemium | free |
| Momentum | Zombie | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | - |
| Update Cadence | 1 versions | 2 versions, ~155d avg | 2 versions, ~0d avg | 2 versions, ~2d avg | 2 versions, ~1d avg | 2 versions, ~0d avg | 2 versions, ~2d avg | 2 versions, 2 majors/6mo, ~110d avg | 2 versions, ~17d avg | - |
