The latest performance-focused update resulted in a 0.73-star decline in the overall rating, driven by a sharp 1.47-star drop on Android. Technical regressions regarding ride termination and zone visibility have disrupted core functionality, leading to a strongly negative impact on user experience.

Bug fixes and performance improvement.

The latest update triggered a sharp decline in Android user sentiment, dropping the average rating from 4.0 to 2.53 stars. Technical instability regarding ride termination and map accuracy has created significant friction in the core rental workflow. The overall impact is strongly negative due to these functional regressions.