Low confidence · 57 reviews analyzed · Based on 57 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate biometric authentication provides a convenient and secure alternative to traditional password management systems, but report frequent application crashes and account data loss following the latest update on android devices.
Rating: 2.6
Reviews: 57
Confidence: low
How did the latest release land?
Overall
2.1/ 5
★★★★★
(355)Current version
3.2/ 5
+1.1 vs overall
★★★★★
(22)Main signal post-update: biometric authentication provides a convenient and secure alternative to traditional password management systems.
Review themes
Praise
What users love
- Biometric authentication provides a convenient and secure alternative to traditional password management systems
- “Users frequently mention the relief of not needing to remember passwords”
- “Biometric login is cited as a primary benefit for daily authentication tasks”
Complaint
Common complaints
- Frequent application crashes and account data loss following the latest update on Android devices
- “Users report the app forgets account information after closing”
- “Multiple reports of the app crashing or failing to launch after the most recent update”
Request
Most requested
- Implementation of a device PIN fallback option to avoid total lockout when biometric sensors fail
- “Users request a secondary authentication method for when fingerprint sensors are unavailable”
- “The current reliance on biometrics is viewed as a single point of failure”