| Core Identity |
| Developer | Datalogic Software, Inc. | Switchboard Inc. | Therap Services, LLC | Homecare Software Solutions, LLC | Complete Innovations Inc |
| Category | Utilities | Business | Business | Business | Business |
| Platform | Android, iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 2.7 / 5 | 1.0 / 5 | 3.3 / 5 | 3.1 / 5 | 3.9 / 5 |
| Ratings Count | 528 | 1 | 434 | 2,067 | 3,061 |
| Price | Free | Free | Free | Free | Free |
| Release Date | Jan 26, 2017 | Mar 27, 2025 | Feb 20, 2011 | Jun 9, 2014 | Jul 23, 2013 |
| Last Updated | Apr 16, 2026 | May 8, 2026 | May 3, 2026 | Mar 28, 2026 | Apr 14, 2026 |
| Sentiment & Reviews |
| Sentiment | negative | mixed | mixed | terrible | negative |
| Score | 35/100 | 35/100 | 50/100 | 25/100 | 25/100 |
| Praises | - The core clocking functionality provides a simple and efficient way for employees to track daily work hours
| - Responsive and helpful customer support team provides reliable assistance for technical issues around the clock
| - | - Core functionality provides a straightforward and simple experience for users who successfully log in
| - Core logbook functionality provides a simple alternative to manual paper logging for many drivers
|
| Complaints | - Inaccurate GPS location tracking prevents successful clocking in and out at the designated work site
- Frequent login failures and server errors disrupt the ability to record work hours reliably
| - Frequent application crashes and connectivity failures prevent drivers from maintaining accurate electronic logs during shifts
| - Login and module access failures
| - Persistent login failures and authentication errors prevent staff from recording their work hours
- Inaccurate GPS location tracking causes significant payroll and compliance issues for field staff
| - Automatic duty status switching triggers incorrectly when moving at low speeds or while parked
|
| Requests | - Expanded language support beyond English and Spanish to accommodate a more diverse workforce
| - Livestock haulers require specific agricultural duty status settings to comply with industry-specific hours of service regulations
| - | - Manual override options for clocking in when GPS or network connectivity fails
| - Manual toggle switch for duty status to override automatic movement detection
|
| Strategic Intel |
| Strengths | - Enterprise distribution via mandatory home health service contracts
- Core clocking utility meets baseline regulatory compliance
| - 24/7 support team provides reliable technical resolution
- Intuitive interface design reduces driver training friction
| - HIPAA-compliant documentation suite functions as a B2B distribution barrier into state government agencies.
| - Mandatory Medicaid compliance mechanism secures B2B distribution
- Case broadcasting reduces shift-fill latency for agencies
| - Unity Suite integration provides a central operational hub for fleet managers
- Free entry-tier drives high-volume user acquisition
|
| Weaknesses | - 0.7★ Android-iOS rating gap
- High-frequency GPS drift complaints
- Lack of self-service time correction features
| - Frequent connectivity failures during active driving sessions
- Installation failures on modern Android devices
- Inconsistent login authentication
| - 0.86-star Android-iOS rating gap indicates inconsistent cross-platform stability.
| - 3.08 iOS rating indicates poor user trust
- Persistent GPS tracking failures cause payroll friction
- High-frequency authentication errors block core utility
| - 0.8★ Android-iOS rating gap indicates poor Android hardware-sync performance
- Lack of manual status override forces driver churn
|
| Pricing | free | subscription | free | free | freemium |
| Momentum | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance |
| Update Cadence | 2 versions, ~0d avg | 2 versions, 1 majors/6mo, ~16d avg | 2 versions, ~3d avg | 2 versions, ~25d avg | 2 versions, ~0d avg |
