Vinted: Shop & sell pre-loved user reviews, decoded
High confidence · 50 reviews analyzed · Based on 50 reviews. Signal may be noisy.
Fresh user feedback skews frustrated. Users appreciate wide variety of affordable second-hand items makes the platform attractive for thrifty shoppers and integrated shipping labels and buyer protection fees provide a sense of security for new users, but report automated account bans for alleged fraudulent activity prevent legitimate users from accessing their funds.
Rating: 3.2
Reviews: 50
Confidence: high
The latest update failed to address the core complaints regarding automated bans and lack of human support, as these issues remain the primary drivers of negative sentiment in post-update reviews.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Wide variety of affordable second-hand items makes the platform attractive for thrifty shoppers
- Integrated shipping labels and buyer protection fees provide a sense of security for new users
Common complaints
- Users report: Automated account bans for alleged fraudulent activity prevent legitimate users from accessing their funds
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 50 reviews. Updated regularly.