High confidence · Latest 84 of 563 total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate remote control functionality provides significant convenience for users watching media on large screens and experimental audio streaming feature allows users to listen to media privately via mobile devices, but report subscription model for previously purchased features creates significant friction and negative sentiment among legacy users and connection instability and frequent drops between the mobile app and host computer disrupt playback sessions.
Rating: 4.7
Reviews: 563
Confidence: high
How did the latest release land?
Overall
3.5/ 5
★★★★★★
(5.9K)Current version
4.7/ 5
+1.2 vs overall
★★★★★★
(588)Main signal post-update: remote control functionality provides significant convenience for users watching media on large screens.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Remote control functionality provides significant convenience for users watching media on large screens
- “Users appreciate not needing to physically access their computer to manage media playback”
- “The ability to control subtitles and audio sync from a distance is highly valued”
- Experimental audio streaming feature allows users to listen to media privately via mobile devices
- “Users report successfully streaming audio to their phones to avoid disturbing others”
- “The feature is highlighted as a cost-effective alternative to wireless headphones”
Complaint
Common complaints
- Subscription model for previously purchased features creates significant friction and negative sentiment among legacy users
- “Long-term users express frustration at being asked to pay annually for features they previously bought”
- “The shift from a one-time purchase to a subscription is cited as a primary reason for churn”
- Connection instability and frequent drops between the mobile app and host computer disrupt playback sessions
- “Users report the app loses connection to the host machine after short periods of use”
- “Manual restarts of the app are frequently required to restore control functionality”
Request
Most requested
- Lock screen playback controls would allow users to manage media without unlocking their mobile devices
- “Users request standard media control integration on the lock screen for faster access”